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Duct Access

Duct Access lets ACMA Licensed Carriers access Telstra’s network of ducts, tunnels, manholes and pits for the purpose of installing and operating their own cables and equipment.

Duct Access of up to 25km can be arranged on order. Access is implemented with the installation of a subduct (with a nominal inner diameter of 28mm) along an approved route.

The customer installs the subduct to carry their own cable and can install cable loops and joint closures along the route in approved locations.

Customers with current relevant contracts with Telstra are eligible to apply for Duct Access and should contact an account manager for further information.

When applying for Duct Access, existing Telstra Wholesale customers who are licensed carriers are required to:

  • ensure that the relevant terms and conditions (PDF, 148Kb) of the contract for facilities access to the duct network are understood;
  • submit one or more study requests, an order form containing a design and construction proposal, and a joint completion inspection request, according to the ordering and provisioning procedures (PDF, 176Kb) for Duct Access;
  • have approval for physical access (PDF, 47Kb) to Telstra sites before visiting any Telstra underground equipment or buildings;
  • use approved contractors (PDF, 57Kb ) to install the equipment;
  • arrange a joint completion inspection (DOC, 27Kb ) to take place before commencing operation of the equipment;
  • submit a final 'as built drawing' so Telstra can maintain current network records.

Prospective Telstra Wholesale customers can find out how to become a customer.

More information

Read more about the procedures, access requirements and other technical documents required.