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Billing

Telstra Wholesale typically bills monthly for our services.

All new customers are provided with online or electronic billing and we are phasing out the paper bills received by existing customers, who are being progressively moved to our automated solutions - either eBill, eInvoice (electronic billing) or BillView (online billing).

Our process

At Telstra Wholesale, we’re committed to delivering our customers' billing information accurately and on time.

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Electronic billing - eBill and eInvoice

Electronic billing facilitates billing data exchange between Telstra Wholesale and our customers on a daily basis.

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Online self service - BillView

Customers can access our user-friendly LinxOnline BillView (LOLBV) to conveniently view, print and manage bills online.

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Disputes

Customer agreements with Telstra Wholesale set out the procedures for billing enquiries or disputes.

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Training

We have a range of online customer training material available for our online ordering applications. 

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LinxOnline login

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