Basic Access connects a customer's business or home line from a customer network boundary to a Telstra local phone exchange.

Customers can choose a Home Access plan (for residential end customers) or a Business Access plan (for business end customers) for each basic access or basic telephone service. 

Benefits

• Customers have reach and reliability without having to build their own networks.
• Customers can operate and market local carriage services and expand their voice portfolios.
• Untimed local calls can be marketed under a customer's own brand.
• Customers can offer phone users calls to any other phone user in the same standard zone for a fixed price regardless of the length of call.