Read opinion pieces and editorials by Telstra Wholesale's senior leadership team.

2008

Monday, 7 April
Why measurement counts when it comes to customer service, by Kate McKenzie

Thursday, 27 March
Broadband news from across the region, by Kate McKenzie

2007

Wednesday, 12 December
Knock-out service metrics, by Kate McKenzie (PDF, 103 Kb)

Tuesday, 10 July
Maturity over self-interest in nation's best interest, by Kate McKenzie (ACOMMS, PDF, 20 Kb)

Friday, 6 July
Competition 10 years on: A wholesale market perspective, by Kate McKenzie (Communications Day, PDF, 135 Kb)