The scheduled maintenance table below outlines maintenance dates, times and the functionality that will be impacted for all online self service applications.
Please note that times are provided with the best information available at the time of publication and these times may change as the events draw closer.
Unscheduled incident reports are also provided here when an unscheduled outage occurs.
Unscheduled incident reports
There are currently no unscheduled incidents impacting online self service applications.
DSL - All other functionality, DSL - New & reconfigure, DSL - SQ Assessment, PSTN - All other functionality, PSTN - New & relocate, PSTN - New only
Additional Information:
CRQ379758- any orders requiring SQ or cable records will not be able to be created
LOLIG
Start time: 03/09/2010
22:30 AEST
End time:
04/09/2010 00:30 AEST
Worst possible end time:
04/09/2010 00:30 AEST
All Functions
Additional Information:
CRQ379758- any orders requiring SQ or cable records will not be able to be created
LOLIG
Start time: 03/09/2010
18:00 AEST
End time:
04/09/2010 08:00 AEST
Worst possible end time:
04/09/2010 08:00 AEST
Staging Environment
Additional Information:
LOLIG Staging environment will not be available during this time
Regular planned maintenance and hours of operation
The hours of operation tables list the times when LOL applications are within contracted hours of availability and regular maintenance times. Hours outside those listed will be supported on a 'best effort' basis.
LOLO and LOLIG
Hours of operation
From
To
Days
Contracted hours
0600
2200
Monday-Saturday
Regular planned outages for maintenance
0300
0500
Tuesday-Saturday
0100
0500
Sunday
LOLS
Hours of operation
From
To
Days
Contracted hours
0600
2200
Monday-Saturday
Regular daily outage
0300
0500
Monday-Saturday
Regular weekly outage
0100
0500
Sunday
Planned maintenance outage
2200
0700
Thursday-Friday
LOLBV
Hours of operation
From
To
Days
Contracted hours
0600
2200
Monday-Saturday
LOLM
Hours of operation
From
To
Days
Contracted hours
0600
2200
Monday-Saturday
All maintenance is performed outside contracted hours.
NOTE: MNP standard hours is a subset of these times, therefore some MNP requests will be accepted and held until commencement next porting day
