Telstra Wholesale customers can access and manage accounts online using LinxOnline, our online customer service tool. Our automated systems provide convenient access for:
- placing and tracking orders electronically;
- viewing and managing bills online;
- logging service faults and tracking the progress of repairs;
- accessing valuable account information including call types and patterns - all of which assist in identifying trends, responding to opportunities and optimising costs.
LinxOnline covers fixed line, DSL, data products, mobile services and billing, all in a secure online environment. Every Telstra Wholesale customer can access LinxOnline for faster, more convenient and cost-effective online service and ordering. This includes resellers, rebillers, ISPs and DSL providers.
To register for access, speak to your account manager or business operations manager.