Our expert consultants offer pre- and post-sales support for most Telstra products, and we’re committed to finding the right business solutions for our customers. We can help our customers with:

• advice on the best Telstra products for their end customers' needs;
• answers to questions on how Telstra products operate;
• developing solutions to suit their needs and and those of their customers;
• technical support and resolving product-related issues;
• customised product training for staff
• supporting in-house experts in more complex product queries.

Benefits

• We can help our customers develop detailed in-house knowledge of Telstra Wholesale products and services.
• Our customers can be confident in recommending the right Telstra products to their customers, based on expert advice from our consultants.

More information

The help desk operates during business hours, 8.30am to 5pm Monday to Friday. An account manager can advise on how to access this service. If you’re not a Telstra Wholesale customer, find out how to do business with us.