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Customer support team

At Telstra Wholesale, the single most important ingredient we offer is the quality of our service.

From our highly skilled technicians and call centre staff to our dedicated account management teams, the attitude at Telstra Wholesale reflects our commitment to personalised service for our customers.

We offer the skills and experience of a team that:

  • helps our customers choose the right products and services for their businesses;
  • provides pre- and post-sales support for our products and services;
  • answers questions about contracts, sales, credit and regulatory issues;
  • helps with technical solutions tailored for current and future business needs;
  • delivers products and services on time and on budget;
  • can customise product training to meet  individual customer needs; and
  • helps our customers expand their businesses by giving them the right sales and marketing tools to target their own customers.

We take a coordinated, professional approach from enquiry through delivery, monitoring and maintenance.

Read more about our services.

New customers


Prospective customers can discuss a range of opportunities with our dedicated new customer team of:

  • account managers;
  • business operations managers;
  • solutions engineers;
  • pre- and post-sales support staff;
  • credit management experts.